NACCENT was established in 1993 after realising a lack of centrally managed multilingual services in the market. We help our clients conduct campaigns with global reach, while consistently maintaining a highly professional, personalised approach. Currently operating over 5 continents with independently owned contact centres, the NACCENT network is continually looking to expand in order to provide the best global solution for our clients.
We believe in providing the optimum customer experience using only native speaking, local call handlers rather than multilingual agents. While campaigns are conducted locally within our contact centres, our cloud-based technology platform allows you to view progress and data live, from anywhere in the world.
Specialising in both inbound and outbound telemarketing, we work with our clients as an extension of their business, feeling as though we are part of the team rather than an independently outsourced agency. Therefore representing the products and brands of our customers with the same exceptional standards.