About Us


About Us


NACCENT was established in 1993 after realising a lack of centrally managed multilingual services in the market. We help our clients conduct campaigns with global reach, while consistently maintaining a highly professional, personalised approach. Currently operating over 5 continents with independently owned contact centres, the NACCENT network is continually looking to expand in order to provide the best global solution for our clients.

We believe in providing the optimum customer experience using only native speaking, local call handlers rather than multilingual agents. While campaigns are conducted locally within our contact centres, our cloud-based technology platform allows you to view progress and data live, from anywhere in the world.

Specialising in both inbound and outbound telemarketing, we work with our clients as an extension of their business, feeling as though we are part of the team rather than an independently outsourced agency. Therefore representing the products and brands of our customers with the same exceptional standards.


Naccent's Services

We have successfully worked with clients in many industries including pharmaceuticals, construction and finance.

Managing campaigns from outbound lead generation and appointment setting to inbound customer service and emergency recall handling, NACCENT can always provide the best global solution for your business.



  • Event follow up

  • Data cleansing

  • Contact profiling

  • Telesales

  • Appointment Setting 

  • Contact List Building 

  • Surveys 

  • Lead qualification 

  • Lead Generation 


  • Recall handling 

  • Customer service

  • Emergency hotlines

  • Customer support


Supporting you every step of the way

Today’s world is driven by the ability to connect businesses, people and devices instantly. At Marketpoint, we understand the importance of being able to communicate with customers, keep in touch with global offices, and develop new business opportunities in any location. Our services are shaped to help our clients grow their businesses and keep on top of advancing technology.

Established 35 years ago, Marketpoint works with sectors including retail, food, medical, security and more, continuously testing the boundaries of marketing communications to assist companies with global connectivity whilst keeping management central to your business.